Terms of Service

Last Updated: November 17, 2024

1. Agreement to Terms

By accessing or using the Cable-Com Services Dallas website (cable-comservices.com) or engaging our services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our website or use our services.

2. Services Offered

Cable-Com Services Dallas provides professional network cabling and infrastructure services, including but not limited to:

  • Structured cabling installation and design
  • Fiber optic installation and termination
  • Data center cabling and infrastructure
  • Network infrastructure design and implementation
  • Security system installation
  • Voice and telephony systems
  • Starlink satellite internet installation

3. Service Agreements

3.1 Quotes and Proposals

All quotes and proposals are valid for 30 days from the date of issue unless otherwise stated. Quotes are estimates based on the information provided and may be adjusted based on site conditions and project scope changes.

3.2 Project Scope

Detailed project specifications will be outlined in a separate service agreement or work order. Any changes to the project scope must be approved in writing and may result in additional costs.

3.3 Payment Terms

Unless otherwise agreed in writing:

  • A deposit may be required before work begins
  • Payment is due upon completion of work or as outlined in the service agreement
  • Late payments may incur interest charges
  • We reserve the right to suspend services for non-payment

4. Client Responsibilities

Clients agree to:

  • Provide accurate project information and requirements
  • Ensure site access for our technicians during scheduled work hours
  • Provide necessary permits and approvals
  • Ensure a safe working environment
  • Notify us of any site hazards or special requirements
  • Protect and not interfere with installed cabling and equipment

5. Warranties and Guarantees

5.1 Workmanship Warranty

We guarantee our workmanship for a period specified in your service agreement (typically 1-5 years). This warranty covers defects in installation but does not cover damage caused by:

  • Normal wear and tear
  • Misuse or abuse of equipment
  • Unauthorized modifications
  • Acts of God or environmental factors
  • Third-party actions

5.2 Equipment Warranty

Equipment and materials are covered by manufacturers' warranties. We will assist with warranty claims but are not responsible for manufacturer defects.

6. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability shall not exceed the amount paid for the specific service
  • We are not liable for indirect, consequential, or incidental damages
  • We are not liable for business interruption or data loss
  • We are not liable for damages caused by events beyond our control

7. Insurance and Indemnification

Cable-Com Services Dallas maintains appropriate liability insurance. Clients agree to indemnify and hold harmless Cable-Com Services Dallas from claims arising from:

  • Client's misrepresentation of project requirements
  • Client's failure to maintain installed systems
  • Unauthorized modifications to our work
  • Client's violation of applicable laws or regulations

8. Intellectual Property

Design documents, network diagrams, and technical specifications remain the property of Cable-Com Services Dallas unless otherwise agreed in writing. Clients receive a license to use these materials for the installed system only.

9. Confidentiality

Both parties agree to maintain confidentiality of proprietary information, trade secrets, and sensitive business data exchanged during the course of service delivery.

10. Cancellation and Termination

10.1 Client Cancellation

Clients may cancel services with written notice. Cancellation fees may apply based on work completed and materials ordered.

10.2 Our Right to Terminate

We reserve the right to terminate services if:

  • Payment terms are not met
  • Client violates these terms
  • Site conditions are unsafe
  • Client engages in abusive or threatening behavior

11. BICSI Standards Compliance

All work is performed in accordance with BICSI (Building Industry Consulting Service International) standards and applicable building codes. Our certified technicians ensure installations meet industry best practices.

12. Website Use

12.1 Acceptable Use

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with website operation or security
  • Collect user information without consent
  • Transmit viruses or malicious code

12.2 Content Accuracy

While we strive to provide accurate information, we make no warranties about the completeness or accuracy of website content. Service specifications, pricing, and availability are subject to change.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites.

14. Dispute Resolution

14.1 Governing Law

These Terms of Service are governed by the laws of the State of Texas, United States.

14.2 Dispute Resolution Process

In the event of a dispute:

  1. Parties will attempt good-faith negotiation
  2. If unresolved, parties may pursue mediation
  3. Legal action may be pursued in Tarrant County, Texas

15. Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our control, including natural disasters, pandemics, labor disputes, or government actions.

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to this page. Continued use of our services constitutes acceptance of modified terms.

18. Contact Information

For questions about these Terms of Service, please contact us:

Cable-Com Services Dallas

2101 Joel East Road
Fort Worth, TX 76140

Phone: (469) 653-1275

Email: contact@cable-comservices.com